Definition
Close-up of dollar bills and credit cards on a desk, symbolizing financial transactions.

Charge-off

A charge-off is when a creditor declares a debt unlikely to be collected and writes it off as a loss for accounting purposes after a prolonged period of non-payment (typically about 180 days for credit cards) - but you still owe the debt and it remains collectible.

RC
By Renee Calderon — Consumer debt & rights writer

What a charge-off means

A charge-off is an accounting action, not debt forgiveness. After a prolonged period of non-payment - typically about 180 days of missed payments on a credit card - the creditor concludes the balance is unlikely to be repaid and writes it off as a loss on its own books for accounting and tax-reporting purposes. According to the CFPB, this status does not mean you no longer owe the money. The debt is still valid and still collectible.

What changes is mainly how the creditor records the account internally and how it appears on your credit report, where it is typically noted as "charged off." The original creditor may keep trying to collect, move the account to an in-house recovery unit, or sell it to a third party. So while "charge-off" can sound like the account is closed and finished, it is better understood as a label describing the creditor's loss accounting - one that leaves your underlying obligation to repay fully intact.

What happens after a charge-off

A charge-off rarely ends collection activity - more often it begins a new phase. The original creditor may continue contacting you, or it may assign the account to a collection agency or sell it outright to a debt buyer. Once a debt buyer or collector owns the balance, that company becomes the party you deal with, and it often acquired your account for a fraction of its face value.

Collectors can keep pursuing a charged-off debt through calls and letters, subject to the federal Fair Debt Collection Practices Act. Importantly, a charge-off does not remove the risk of a lawsuit: a creditor, collector, or debt buyer may sue to recover what you owe, subject to your state's statute of limitations on the debt. The CFPB cautions that making a payment or even acknowledging an old debt can, in some states, restart that limitations clock - so it is worth confirming your state's rules and verifying that the debt is actually yours and accurately stated before you respond or pay.

How long it stays on your credit

A charge-off is one of the more serious negative marks on a credit report, and it does not disappear quickly. According to the CFPB, a charge-off can remain on your credit report for about seven years, measured from the date of the original delinquency - meaning the first missed payment that ultimately led to the charge-off, not the date the account was charged off or later sold.

That seven-year window does not reset just because you pay the balance, settle it, or because the debt is sold to a new collector. Paying or settling generally updates the status the report shows - for example to "paid" or "settled" - rather than erasing the entry. Be wary of anyone promising to delete an accurate charge-off on demand. You should also watch for "re-aging," where a collector improperly reports a newer delinquency date to keep the mark on your file longer; the CFPB treats that as a credit-reporting violation you can dispute with the bureaus.

Can you still pay or settle it

Yes. Because a charge-off leaves the debt collectible, you can still pay it in full or, in many cases, negotiate a settlement for less than the full balance. There is often genuine room to negotiate, especially once a debt buyer has purchased the account for pennies on the dollar and would rather collect a reduced lump sum than nothing. Settlement applies to unsecured debt such as credit cards, and a charged-off card is squarely in that category.

Before paying, confirm the debt is yours and accurately stated, identify who currently owns it, and get any agreement in writing - including the amount, that it resolves the account, and how it will be reported. Keep in mind that paying or settling will not erase the charge-off from your credit report, and the IRS generally treats forgiven debt of more than $600 as taxable income, which may generate a Form 1099-C. For a step-by-step walkthrough, see the related guide on settling a charged-off credit card below.

Example

Dana stops paying a $4,200 credit card. After about 180 days of missed payments, the issuer charges the account off, books it as a loss, and reports it to the credit bureaus. Dana still owes the $4,200. A few months later the issuer sells the debt to a collection agency, which begins calling to collect - and Dana can still negotiate a payment plan or a reduced lump-sum settlement.

Official source: Consumer Financial Protection Bureau